Product updates

What's new

Every release we ship to 1nCall — new features, improvements, and the occasional fix. Newest first.

  1. 12 June 2026

    Launchpad, ready-made apps & the Form Builder

    • Launchpad — apps for your industry

      Pick your industry and install ready-made apps in minutes: booking reminders, SPP billing cascades, COD confirmation, service recalls and more — 20 apps across 9 industries, all in Bahasa Indonesia.

    • Public form webapps with shareable links

      Form apps publish a hosted page at 1ncall.com/f/… — put the link in your Instagram bio or WhatsApp status. Every submission becomes a contact and triggers your workflow, with an instant WhatsApp auto-reply.

    • Drag-and-drop Form Builder

      Build your own form, connect it to any workflow, pick one of 10 ready themes, and publish. Each field becomes a token you can use inside workflow messages.

    • QR posters & add-to-home-screen

      Print a ready-made QR poster for any form, and customers can save your form to their home screen like an app — no app store needed.

    • Mini-app webapps: gallery, map, menus & bookings

      Your published page can now carry photo galleries, an embedded map, and selectable item lists with prices — customers compose an order or pick a room/vehicle, and the choice lands in your workflow with a total. Six ready templates: ordering, logistics pickup, event tickets, vehicle & room booking.

    • Payment instructions & multi-step forms

      Show your QRIS code and transfer instructions right after a customer submits, and split longer forms into easy steps with a progress bar.

    • WhatsApp Flows (early)

      Publish any form as a native WhatsApp Flow — customers fill it without leaving the chat, and submissions arrive in the same inbox and workflow. Requires a connected WhatsApp Business API account.

  2. 11 June 2026

    New pricing, a money-back guarantee & a fresh sign-in

    • Four clear plans

      Starter, Growth, Business and Enterprise — pick what fits today and grow into the next. Voice, social channels and unlimited automations unlock as you move up.

    • 10-day money-back guarantee

      Every paid plan is risk-free for 10 days. Not the right fit? Request a refund from Settings → Billing and we return your latest payment in full.

    • Transparent pricing

      Prices are shown excluding PPN (added at checkout), and paying annually saves 17% on the monthly rate.

    • Invite teammates by email

      Invitations now arrive as a branded email with a one-click link to set a password and join — no more copy-pasting links.

    • Redesigned sign-in

      The sign-in and set-password screens now match 1nCall — clean, fast and on-brand, with an English / Bahasa Indonesia toggle.

  3. 31 May 2026

    Google, Calendar & Cal.com integrations

    • Send from Gmail

      Connect a Google account and send 1:1 email straight from your Gmail Sent folder — with To / Cc / Bcc and an HTML preview.

    • Google Calendar & Cal.com

      Create and list calendar events, and create or cancel Cal.com bookings, as steps inside a workflow.

    • Bring your own email provider

      Use SendGrid or Amazon SES alongside SMTP, configured per workspace under Settings — your address, your deliverability.

  4. May 2026

    Multi-channel messaging & richer contacts

    • Reach people across channels in one step

      A single send step can fan out across up to six channels in cascade or broadcast mode, with fallback when one doesn't get through.

    • Social handles on contacts

      Instagram, TikTok, Messenger, LinkedIn, X and Threads handles on every contact, ready for social DMs.

    • Smarter scheduling triggers

      Due-date and webhook triggers can read a date from contact data or the incoming payload and schedule the run for exactly then.

Looking for technical release notes? See the developer changelog.