Docs

Invoices & receipts

Where to find them, how to forward them to finance, and how they reconcile.

Where to find them

Billing in the sidebar lists every PAID transaction with order ID, amount, method, and paid-at timestamp. Each row in PAID status counts as a receipt.

Email delivery

We send a PDF receipt to the workspace owner within minutes of Midtrans confirming settlement. Forward it to your finance team or set up a forwarding rule in your inbox.

VAT / tax handling

Prices on /pricing include 11% PPN (Indonesian VAT). The PDF receipt shows the line-item breakdown. Outside Indonesia, prices are quoted exclusive of local taxes — your local rules apply.

Re-issuing

Need a corrected name, NPWP, or address on a past receipt? Email [email protected] with the order ID and the change. We re-issue same-business-day.